Federal Mask Mandate

Federal regulations require transportation operators to enforce wearing masks while boarding, riding, and exiting the vehicle. Wash your hands before riding, cover coughs and sneezes, and stay home if you’re sick. Read more about Transit Link's COVID-19 Safety Measures.

Essential services during COVID-19

Transit Link will pick up groceries and household essentials for existing customers. Read details about our pickup and delivery service.

COVID-19 (coronavirus) safety measures

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Transit Link is following the Centers for Disease Control and Prevention (CDC) and the Minnesota Department of Health (MDH) Guidelines.

COVID-19 positive or symptomatic customers

Transit Link is unable to provide transportation for customers who are COVID-19 positive, displaying symptoms consistent with COVID-19, or wanting to go to a facility and be tested for COVID-19.

We have partnered with the AWARE program to provide a taxi service with single-seat rides and enhanced safety features for sick or COVID-19 positive customers at a reduced cost. AWARE rides are only for trips to or from medical appointments. Please contact your Transit Link provider to arrange an AWARE ride.

Riders

  • Mandatory social distancing is in place on board all Transit Link vehicles. If there is more than one person on board a bus, they are seated at least six feet apart. We have also limited access to the seats directly behind the driver.

  • Face coverings are required on board all transit according to Gov. Walz’ executive order (PDF).

  • Please also wash your hands before riding, cover coughs and sneezes, and stay home if you’re sick.

Drivers

  • All drivers must pass a health screening at the start of every shift, including a temperature check at the garage. Drivers have access to COVID-19 testing at no cost to them.

  • Drivers are always required to wear masks while driving, escorting, securing, or in direct with contact customers.

  • When the customer is stable, walking independently or able to independently move their mobility device:

    • Drivers may maintain a six-foot social distance while escorting ADA certified customers.

    • Drivers will ensure safety and visually confirm that customers get to the door at their destination.

Bus cleaning

  • Drivers are required to wipe down buses with disinfectant after each customer trip.

  • Transit providers conduct at least one deep cleaning for each bus daily.

Food shelf delivery

Transit Link has partnered with food shelves across the region to deliver groceries and goods to those most in need. Contact your local food shelf to see if they are part of the program.