Transit Link Go-To Card
Using Your Go-To Card on Transit Link
Register Your Card
Register your card at the Metro Transit website. It’s FREE. You’ll protect your card’s value against loss or theft. However, you do not need to register your Go-To Card to use it on Transit Link
Money stored on an unregistered card is not refundable if the card is lost.
A card replacement fee of $5.00 may be assessed for lost cards.
NOTE: ONLY Stored Value Go-To cards can be used on Transit Link. Go-To Lite, 10 Day and 31 Day passes are currently NOT accepted on Transit Link vehicles as valid payment.
Pay Your Fare
To pay your fare when you ride a Transit Link vehicle, simply touch your card to the Go-To circle on the reader mounted on the handrail.
After you touch your card to the Go-To circle, the reader will beep, the screen will display “Go” or “Transfer” and the light will turn green. A yellow light indicates the card’s value is low and you should consider adding value to your card.
A red light with a “Payment Needed” screen means your card does not have enough funds or has been deactivated. In this instance, pay the fare in cash.
If you are transferring to regular-route service, please locate the Go-To Card reader on the regular-route bus or on the rail platforms and tag your card. A transfer will be embedded on your Go-To Card.
Check Your Card's Balance
ONLINE at the box on the right, “Go-To Cards & Passes.” You can check your transaction history there, too.
PHONE 651.602.LINK (5465), option 3
ON A TRANSIT LINK VEHICLE, BUS OR RAIL TICKET MACHINE the card reader displays the balance each time you touch your card and pay your fare.
Add Stored Value To Your Card
ONLINE with a credit card at the box on the right, “Go-To Cards & Passes.” (It may take up to 24 hours for value to be available to your card.)
PHONE 651.602.LINK, option 3, with a credit card. (It may take up to 24 hours for value to be available to your card.)
At more than 125 RETAIL LOCATIONS including Metro Transit stores in downtown Minneapolis and St. Paul and metro-area Cub Foods stores with cash or credit card. See the list or call 651.602.1111 for locations.
At a RAIL TICKET MACHINE with cash or credit card.
Get Auto Refill
Never worry about having enough fare on your card again. Sign up for auto refill.
Ticket Exchange Forms
To transfer the value from Transit Link ticket booklets to a Go-To card please fill out the following forms:
Exchange Value Form
Go-To Card Order Form
Please note that partial booklets cannot be transferred to a Go-To card.
Answers To Questions You May Have
My card is lost or stolen. What do I do?
Call 612.373.3333 to deactivate your card and request a replacement. If you received your card from an organization, notify your organization’s program administrator.
My card doesn’t work. What do I do?
Pay your fare in cash and call 612.373.3333.
Do I need to ask for a transfer if I plan on riding on regular-route service such as light rail?
No. Transfers are automatically embedded in your card for the value of your original ride. If you transfer to a route with a higher fare (for example, Northstar), your card will cover the difference in fare as long as you have stored value.
If I don’t use the card for a while, will it still work?
Cards will stop working after two years without use. To replace your card, call 612.373.3333.
How do I take care of my card?
Cards are sturdy but sensitive. Keep your card in a protective wallet and DO NOT scratch, bend or punch a hole in your card.
Can I pay more than one Transit Link fare at a time with my Go-To Card?
No. Cards can only be used once at each boarding. This means customers cannot use their cards to pay for both themselves and their guests. Guests would need to pay with their own Go-To Cards or cash.
390 Robert Street North, St. Paul, MN 55101