Metro Mobility July 4th Rider Alert
On Monday, July 4, 2016 standing order rides will be cancelled. Metro Mobility will follow holiday service hours. Non-peak fares will be charged for all trips regardless of time of day. Please contact your provider if you need your Standing Order ride on Monday July 4.
About Metro Mobility
Metro Mobility is a shared public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Rides are provided for any purpose.
Federal Americans with Disabilities Act (ADA) guidelines determine eligibility. People are generally eligible if
They are physically unable to get to the regular fixed-route bus,
They are unable to navigate regular fixed-route bus systems once they are on board, or
They are unable to board and exit the bus at some locations.
See Metro Mobility eligibility guidelines.
Applying for service
A completed ADA Paratransit Application Form is needed to determine eligibility for service. The form has two parts:
Both completed forms must be submitted together to process the application.
Download the two-part Application Form (pdf), or call Customer Services at 651.602.1111 to have a form sent to you.
Call Customer Services at 651.602.1111 (TTY 651.221.9886) between 7:30 a.m. and 4 p.m., Monday through Friday