Thanksgiving Rider Alert
Thursday and Friday, Nov 26 & 27, 2015
Metro Mobility Standing Orders will be cancelled on Thanksgiving Day and Friday November 27.  Service will run on Holiday Schedule on Thanksgiving and regular hours on Friday. Please contact a reservationist if you need your standing order ride.  Non- peak fares will be charged for all trips on these days regardless of the time of day.
 Thank You.


Metro Mobility

Metro Mobility is a shared public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Rides are provided for any purpose.


Federal Americans with Disabilities Act (ADA) guidelines determine eligibility. People are generally eligible if

  • They are physically unable to get to the regular fixed-route bus,

  • They are unable to navigate regular fixed-route bus systems once they are on board, or

  • They are unable to board and exit the bus at some locations.

See Metro Mobility eligibility guidelines.

Applying for service

A completed ADA Paratransit Application Form is needed to determine eligibility for service. The form has two parts:

  • An application form designed to assess a person's ability to use the regular fixed route bus service

  • A professional verification form completed by a health care provider

Both completed forms must be submitted together to process the application.

Download the two-part Application Form (pdf), or call Customer Services at 651.602.1111 to have a form sent to you.


Call Customer Services at 651.602.1111 (TTY 651.221.9886) between 7:30 a.m. and 4 p.m., Monday through Friday