New service allows transit customers to communicate concerns through text

Posted In: Transportation
Date: 12/19/2017

 

Metro Transit customers can now discreetly report suspicious or unwanted behavior through text messages.

Using the “Text for Safety” feature, customers are put in direct contact with trained Metro Transit staff who can respond by text and send Transit Police if needed. 

The service is being introduced so individuals can seek help even if they don’t feel safe making a phone call. It is expected to be especially useful in harassment situations. 

See details about the new text for safety feature.






 

Posted In: Transportation

Tags: Transit, Safety, texting

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