Frequent Inquiries
|
| General Inquiries |
MCES-Inquiries@metc.state.mn.us |
651-602-1269 |
| Procurement/Purchasing/Bid Documents |
Miriam Lopez-Rieth |
651-602-1095 |
| Sewer Availability Charge (SAC) |
Jessica Nye |
651-602-1770 |
| Sewer Planning & Construction Projects |
Tim O'Donnell |
651-602-1269 |
| Tours and Speakers |
See web page |
|
Emergencies and Complaints
|
| Odor Reporting (available 24 hours) |
Regional Maintenance Dispatch |
651-602-4511 |
Sewer and Pump Station Emergencies and Backups
(available 24 hours) |
Regional Maintenance Dispatch |
651-602-4511 |
| Sewer Spill Reporting (available 24 hours) |
Minnesota State Duty Officer |
800-422-0798 |
Industrial Waste and Pollution Prevention (IWPP)
|
| Industrial Online Reporting System |
IORS Support Team |
651-602-4789 |
| Industrial Waste Information - discharge requests and permits, enforcement issues, liquid waste haulers, industrial capacity charge |
IWPP@metc.state.mn.us |
Staff contact list |
Rates and Charges
|
| Customer Portal - metered flow data, inflow and infiltration (I/I) program-related information |
MCESCustomerPortal@metc.state.mn.us |
651-602-1068 |
| Industrial Waste Rates and Fees - permit fees; strength, load, and industrial capacity charges |
Nanette Ewald |
651-602-4767 |
| Rates and Charges - community charges, permit fees, sewer bills |
Dan Schueller |
651-602-1624 |
| Sewer Availability Charge (SAC) |
Jessica Nye |
651-602-1770 |
Regional Wastewater System
|
| Capital Program - planning and construction |
See web page |
|
| Chemical Disposal - business and industry |
Ann Postera |
651-602-4765 |
| Construction Dewatering - ground water, surface water discharges, special discharge requests |
Mike Flaherty |
651-602-4715 |
| Customer Portal - metered flow data, inflow and infiltration (I/I) program-related information |
MCESCustomerPortal@metc.state.mn.us |
651-602-1068 |
| Inflow/Infiltration - flow Information |
Walter Atkins |
651-602-1173 |
| Permits: industrial - brewery, industrial, leachate, liquid waste hauler, water treatment |
Nanette Ewald |
651-602-4767 |
| Permits: sanitary sewer - interceptor connection, encroachments, and modification |
Tim Wedin
Chris Remus |
651-602-4571
651-602-4538 |
| Sewer Cleaning Waste Disposal |
Matthew Michaelis |
651-602-4702 |
Water Resource Management
|
| Water Resources and Monitoring |
Dan Henely |
651-602-8085 |
| Water Supply Planning |
Ali Elhassan |
651-602-1066 |
| Watershed Management Coordination |
Judy Sventek |
651-602-1156< |