Wastewater & Water: Contact Us

Policy contacts

To share your opinions on water and wastewater-related issues, contact your Council Member, an Environment Committee Member, or call our Public Information line at 651-602-1073.

Water & wastewater contacts

Topics

Contact

Phone

Frequent Inquiries

General Inquiries MCES-Inquiries@metc.state.mn.us 651-602-1269
Procurement/Purchasing/Bid Documents Miriam Lopez-Rieth 651-602-1095
Sewer Availability Charge (SAC) Jessica Nye 651-602-1770
Sewer Planning & Construction Projects See web page  
Tours and Speakers See web page  

Emergencies and Complaints

Odor Reporting (available 24 hours) Regional Maintenance Dispatch 651-602-4511
Sewer and Pump Station Emergencies and Backups
(available 24 hours)
Regional Maintenance Dispatch 651-602-4511
Sewer Spill Reporting (available 24 hours) Minnesota State Duty Officer 800-422-0798

Industrial Waste and Pollution Prevention (IWPP)

Industrial Online Reporting System IORS Support Team 651-602-4789
Industrial Waste Information - discharge requests and permits, enforcement issues, liquid waste haulers, industrial capacity charge IWPP@metc.state.mn.us Staff contact list

Rates and Charges

Customer Portal - metered flow data, inflow and infiltration (I/I) program-related information MCESCustomerPortal@metc.state.mn.us 651-602-1068
Industrial Waste Rates and Fees - permit fees; strength, load, and industrial capacity charges Nanette Ewald 651-602-4767
Rates and Charges - community charges, permit fees, sewer bills Dan Schueller 651-602-1624
Sewer Availability Charge (SAC) Jessica Nye 651-602-1770

Regional Wastewater System

Capital Program - planning and construction See web page  
Chemical Disposal - business and industry Ann Postera 651-602-4765
Construction Dewatering - ground water, surface water discharges, special discharge requests Mike Flaherty 651-602-4715
Customer Portal - metered flow data, inflow and infiltration (I/I) program-related information MCESCustomerPortal@metc.state.mn.us 651-602-1068
Inflow/Infiltration - flow information Walter Atkins 651-602-1173
Permits: industrial - brewery, industrial, leachate, liquid waste hauler, water treatment Nanette Ewald 651-602-4767
Permits: sanitary sewer - interceptor connection, encroachments, and modification Tim Wedin
Chris Remus
651-602-4571
651-602-4538
Sewer Cleaning Waste Disposal Matthew Michaelis 651-602-4702

Water Resource Management

Water Resources and Monitoring Dan Henely 651-602-8085
Water Supply Planning Ali Elhassan 651-602-1066
Watershed Management Coordination Judy Sventek 651-602-1156<