MCES Customer Portal

Help shape the future of Vactor Waste Disposal

MCES would like to better understand your current vactor waste disposal practices and future needs. We will use this information to improve our understanding of customer cities’ and townships’ needs for vactor waste disposal facilities and determine next steps for addressing this topic.


The Metropolitan Council Environmental Services (MCES) Customer Portal is an online location for communities to obtain metered flow data, Inflow and Infiltration (I/I) program-related information, and more. It supports the MCES customer level of service by improving communication and service to the communities we serve.

Portal benefits

Here is what you can accomplish through the portal:

  • Use the customizable data dashboard for a quick view of wastewater flow data that may be useful for planning and prioritizing system upgrades.
  • Download data on demand with an intuitive, easy-to-use process that provides timely, accurate data. Use the interactive map to learn more about the MCES wastewater system and MCES-permitted industries.
  • Submit I/I program information, including work plans and credits, to track I/I work and keep a record of past expenses.
  • Apply for available I/I grants, reducing the amount of paperwork you need to submit.
  • View sewer planning and construction updates to learn more about current MCES capital projects.
  • Access useful links, I/I outreach resources, and more!

Program drivers

Allow customers access to flow data and I/I program information 
Provide customers access to local public outreach materials  
Build and strengthen customer relationships 
Offer a means of streamlined communication  

Visit the portal and set up an account. Call 651-602-1068 or email MCES Customer Portal at MCESCustomerPortal@metc.state.mn.us for more information.