1. Adopt the 2020 update to the 2040 Transportation Policy Plan.
In November 2020, the Council adopted the
2040 Transportation Policy Plan. The update was adopted after extensive public and agency input, receiving over 400 public comments and input from numerous local government agencies.
2. Complete construction and begin revenue service for the METRO Green Line Extension, Orange Line, B and D Lines, and begin construction of the METRO Gold Line and two arterial bus rapid transit lines by 2023.
METRO Green Line Extension
The September 2020 award of the full funding grant agreement is a major milestone for this project. Construction is underway. In January 2021, the Metropolitan Council announced construction delays due unforeseen issues encountered in construction.
METRO Orange Line
SSGA was awarded in 2019 and revenue service is expected to begin in December 2021. Construction is underway.
METRO Gold Line
In April 2021, the FTA approved the Gold Line project to enter the New Starts Engineering phase of the FTA Capital Investment Grants Program Revenue service is projected to begin in 2024.
METRO Blue Line Extension
In early March, the Blue Line Extension project office shared potential revised route options that serve as a starting point to move the conversation with the community forward. With the release of the revised route options, the project entered a new and more intense phase of community engagement. Project staff are beginning to evaluate potential station locations and to provide more context about how light rail can serve communities. Project staff hope to have a community-supported route identified by the end of the year.
Arterial BRT
- D Line – 2020 bonding bill completed the funding. Construction will start in 2021, and operations are expected to start in 2022.
- B Line – 2020 bonding bill completed the funding. Draft corridor plan review underway, anticipate draft plan in Q1 2021. NEPA progressing, anticipate fall 2021 completion. Construction expected to start in 2023.
- E Line – funding gap (~$40M) remains. Draft plan release anticipated in mid-2021, and engineering could follow pending available funds.
- F Line – Metropolitan Council identified the F, G, and H Lines in their March 2021 adoption of the Network Next Plan. The Transportation Advisory is expected to award $25M in Regional Solicitation funding to the F Line in April 2021.
3. Rebuild transit ridership region-wide once it is safe to do so.
Currently we are experiencing COVID-related decreases in transit ridership and revenue. Significant uncertainty about future.
Metro Transit ridership is down over 60% across the system, though some modes are seeing a greater drop off than others. Specifically, local bus and arterial BRT routes were more resilient.
We are adapting transit operational policies, practices and services to reduce COVID risks for riders and employees.
4. Increase on-time performance.
- Bus: 89.5% (2.0 percentage points above goal)
- ·A Line: 92.6% (0.9 percentage points above goal)
- ·C- Line: 87% (0.5 percentage points below goal)
- Blue Line: 89.3% (0.3 percentage points below goal)
- Green Line: 66.1% (13.9 percentage points below goal)
- Northstar: 97.4% (3.4 percentage points above goal)
5. Increase customer satisfaction.
Every two years Metro Transit conducts a robust rider survey to assess customer satisfaction based on surveying a representative sample of riders with both on-board paper surveys and online.
In 2020, the regularly scheduled rider survey was replaced by a Listening & Learning effort in response to COVID and community trauma after George Floyd. This engagement did not include an effort to quantify rider satisfaction. A more traditional rider satisfaction survey is planned to be conducted in fall 2021.
6. Increase perception of transit as a safe and desirable service for both riders and our employees.
7. Fully implement administrative citations for the fare-evasion program, pending legislative authorization and funding.
In 2021 session we are pursuing legislation that would authorize the council to create an administration citation program. The Metropolitan Council also plans to use funding made available through one-time federal COVID relief funds for public transit to fund administrative citations implementation in state fiscal years 2022-2023 if we receive authority to create the program.
8. Meet or exceed national standards for Metro Mobility’s on-time performance for pick-ups (90%) and appointments (90%), and on-board time performance (95%).
YTD 2021, Metro Mobility has exceeded national standards in on-time performance for pick-ups (90% target, 96.3% achieved) and appointments (90% target, 95.9% achieved), and on-board time performance (95% target, 99.9% achieved).
In 2020, Metro Mobility exceeded national standards in on-time performance for pick-ups (90% target, 96.4% achieved) and appointments (90% target, 93.6% achieved), and on-board time performance (95% target, 97.3% achieved).