4/22/2025 – 5/19/2025 CUSTOMER SURVEY

Metro Mobility/Metro Transit are asking customers about their experience with Metro Mobility paratransit service. If you get a survey in the mail or an email from us, they are legitimate. Complete the survey and tell us your experience! The survey is anonymous.

5/27/2025 & 5/29/2025 You Are Invited! Metro Mobility 2025 Spring Conversation

Metro Mobility customers and advocates are invited to participate in a gathering online or in-person to provide input and engage in a conversation about Metro Mobility service. Would you like to participate? You can do so by joining us online or in-person for one of the following.

Please choose one, registration is limited:

ONLINE: Tuesday, May 27, from 6:00 PM to 7:30 PM
Sign-up Link: Metro Mobility Event registration.
IN-PERSON: Thursday, May 29, from 10:30 AM to 11:45 AM
Sign-up Link: Metro Mobility Event registration.
LOCATION: Wilder Center, 451 Lexington Parkway N., St. Paul

1/1/2025 – 6/30/2025 Regular Route 1-Cent Fares

The free fare pilot for Metro Mobility-certified riders on regular route buses and trains has expired. Metro Mobility certified riders will now be able to ride any regular route transit bus or train for 1 cent. When boarding a bus or train platform, simply touch your Go-To Card to the card reader to pay your fare. 1-cent fares will apply on all regional transit provider routes: Metro Transit, Maple Grove Transit, Minnesota Valley Transit Authority, Plymouth Metrolink, SouthWest Transit.

9/1/2023 - 12/31/2025 Premium on Demand pilot

Metro Mobility Premium on Demand service will pilot a new fare subsidy, advanced scheduling, and expanded hours. Learn more about the pilot.

4/22/2025 – 5/19/2025 CUSTOMER SURVEY

5/27/2025 & 5/29/2025 You Are Invited! Metro Mobility 2025 Spring Conversation

1/1/2025 – 6/30/2025 Regular Route 1-Cent Fares

9/1/2023 - 12/31/2025 Premium on Demand pilot

Metro Mobility Customer Feedback Form

Please submit the form below for any service feedback that you'd like to provide.