4/22/2025 – 5/19/2025 CUSTOMER SURVEY

Metro Mobility/Metro Transit are asking customers about their experience with Metro Mobility paratransit service. If you get a survey in the mail or an email from us, they are legitimate. Complete the survey and tell us your experience! The survey is anonymous.

5/27/2025 & 5/29/2025 You Are Invited! Metro Mobility 2025 Spring Conversation

Metro Mobility customers and advocates are invited to participate in a gathering online or in-person to provide input and engage in a conversation about Metro Mobility service. Would you like to participate? You can do so by joining us online or in-person for one of the following.

Please choose one, registration is limited:

  • ONLINE: Tuesday, May 27, from 6:00 PM to 7:30 PM
    Sign-up Link: Metro Mobility Event registration.
  • IN-PERSON: Thursday, May 29, from 10:30 AM to 11:45 AM
    Sign-up Link: Metro Mobility Event registration.
  • LOCATION: Wilder Center, 451 Lexington Parkway N., St. Paul

1/1/2025 – 6/30/2025 Regular Route 1-Cent Fares

The free fare pilot for Metro Mobility-certified riders on regular route buses and trains has expired. Metro Mobility certified riders will now be able to ride any regular route transit bus or train for 1 cent. When boarding a bus or train platform, simply touch your Go-To Card to the card reader to pay your fare. 1-cent fares will apply on all regional transit provider routes: Metro Transit, Maple Grove Transit, Minnesota Valley Transit Authority, Plymouth Metrolink, SouthWest Transit.

9/1/2023 - 12/31/2025 Premium on Demand pilot

Metro Mobility Premium on Demand service will pilot a new fare subsidy, advanced scheduling, and expanded hours. Learn more about the pilot.

Service Area Map

Find out if your ride falls in the Metro Mobility service areas
Metro Modility Logo
This map can help you determine if your intended trip is within the federally mandated ADA Service Area or the Metro Mobility Service Area.

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To find locations, please enter:

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Addresses for your trip:

Results:

  • Guaranteed trips
  • The area within 3/4 mile of all-day local regular route service.
  • Trips that begin and end in this zone are guaranteed and cannot be placed on standby.
  • Standby trips
  • Metro Mobility services the Transit Taxing District as established by the Legislature in March 2006.
  • Trips that begin or end outside of the ADA Service Area, but within the Metro Mobility Service Area will be placed on standby.
For information on service for specific locations, please call Metro Mobility customer service 651-602-1111, TTY: 651-221-9886.
Last updated: November 2022