Housing Choice Voucher Waiting List Frequently Asked Questions

Q: I am on the current waitlist, what happens to the old list? 

A: Applicants will be selected from the Metro HRA’s current list first. When exhausted, applicants will be selected from the 2025 Waiting List opening.  

Q: I am on the waitlist, applied to a previous waitlist and/or applied for another Housing Authority’s waitlist. Can I apply again? 

A: Yes, you can apply to multiple waitlists without penalty.  

Q: I do not know if I will qualify, should I apply? 

A: All individuals and families who have low income or difficulty paying rent are encouraged to apply. Program eligibility will be determined if/when you are selected for the waitlist and your name comes to the top. There is no penalty if you are found to be ineligible.  

Q: How many applicants will be randomly selected for the Metro HRA’s Waiting List?  

A: 1,000 

Q: How do I qualify for the residency preference?  

A: 95% of applicants who live, work or go to school in the seven-county Metro Area will be randomly selected and placed onto the HCV waiting list. 

• If an applicant checked “yes” that they live, work or to go school in the seven-county Metro Area, they will receive the preference. 
• If an applicant checked “no”, but their physical address is in the seven-county Metro Area, they will receive the preference. 
• If an applicant checked “no,” and listed no physical address due to homelessness, but receives their mail in the seven-county Metro Area, they will receive the preference. 

Q: Why are you asking “Does the head of house identify as American Indian”? 

A: 10% of applicants whose head of household identifies as American Indian will be randomly selected and placed onto the HCV waiting list. The Council has updated its housing voucher programs and selection process to begin reconciling the historic racism and relocation that creates unsheltered American Indian people on their homelands. The distinct political status of American Indian people sets the basis for the Council’s governmental responsibility to act on the disproportionate number of unsheltered American Indians. 

Q: What information is required to apply? 

A: Contact information that must include an email address or phone number as well as all household members names, date of birth, sex, ethnicity, race, citizenship status, disability status, physical and/or mailing address, estimates of all household members income. 

Q: What is my username and password? 

A: You may have a username and password if you have applied to a waitlist before. You can use that same username and password. There is a “forgot username” and “forgot password” link through WaitlistCheck.com/Metro. If you do not remember or do not have a username and password, you can create a new account. We suggest using your email address as your username to make it easier to remember. 

Q: What if an adult household member wants to submit their own application? 

A: Multiple adults from the same household may apply. Any adult listed as “other adult” on your application can submit their own application. Any adults listed at “spouse” or “cohead” cannot submit their own application.  

Q: Do I have to add all of my household members now? 

A: No, but you may miss out for other programs and housing opportunities that match your household size. If selected for the waitlist, you can add/ remove household members at that time.  

Q: Do I have to add an alternative contact? 

A: No, but this will help Metro HRA reach you if we are unable to contact you through WaitlistCheck.com/Metro, AssistanceConnect.com, email or phone. When adding an alternative contact, please select as many reasons why we can contact this person as possible.  

Q: The application does not have an option that matches my Sex. What should I do? 

A: HUD only allows Housing Authorities to offer “male” and “female” as sex selections. A selection must be made to complete the application. Please select your preferred sex from the options allowed.  

Q: What do I need to do after I complete the application? 

A: Most importantly, remember your username and password. You will also receive an email from [email protected] asking you to verify your email address. Please follow the link in that email. Next, wait until May 1st at 9:00 am to visit waitlistcheck.com with your username and password to see if you have been selected to join the waitlist.  

Q: When will I find out if I made the waitlist? 

A: Metro HRA will post results of the lottery on May 1, 2025.  

• Log into you WaitlistCheck.com/Metro account with your username and password. Use the “forgot username” or “forgot password” link if you need help logging in. Metro HRA does not know your username or password.  
• After you log in your status will either indicate ACTIVE or INACTIVE 
  • ACTIVE=Randomly selected in the lottery and you are on the waiting  
  • INACTIVE=Not randomly selected in the lottery and you are NOT on the waiting list 
• The Metro HRA will send letters to applicants randomly selected to be placed on the waiting list to the mailing address they listed on their application. Applicants who were not randomly selected to be placed on Metro HRA’s HCV waiting list will not be sent a letter. 

If you have questions or need additional assistance, please call 651-602-1428

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