Public Service Discrimination

The Metropolitan Council provides a variety of services to the public including MetroTransit, Metro Mobility, Wastewater Treatment, Metro HRA and many others.  If you believe you have been discriminated against while using or trying to gain access to any of these services you may file a complaint.

The Council receives federal and local funding to provide these public services. Because we receive funding from different sources we are required to uphold a variety of anti-discrimination laws. There are some differences in federal and state anti-discrimination laws.

Federal anti-discrimination laws

Title VI of the Civil Rights Act of 1964 is the Federal law that protects individuals from discrimination on the basis of their race, color or national origin. There are also Executive Orders which have been enacted since 1964 which focus federal attention on the health effects of federal actions.

State anti-discrimination laws

The Minnesota Human Rights Act is the state public policy to protect individuals from discrimination when using public services on the basis of their race, color, creed, religion, national origin, sex, sexual orientation, marital status, physical or mental disability, receipt of public assistance, family status (housing only).  

The Council also has a policy in place to protect against discrimination from socioeconomic status and age. 

  • If you believe that you have been discriminated against because of any of the listed protected classes, you may fill out a Public Service Discrimination Complaint Form (pdf)  and mail it to the Metropolitan Council's Office of Diversity and Equal Opportunity at the address listed below:

Office of Equal Opportunity
560 6th Ave North
MInneapolis, MN 55411