Using AssistanceCheck.com

Creating an account and getting started

AssistanceCheck.com is the secure website that enables HRA landlords and property managers to contact Metro HRA with requests, get information, and perform common tasks, such as reviewing payments and inspection information.

Create an account and get started

To set up an AssistanceCheck.com account, you will need your TAX ID number, and the Personal Identification Number (PIN) you received from Metro HRA.  If you don’t have your PIN, call Lona at 651.602.1565. 

Log in to AssistanceCheck.com and follow these instructions.
 

Step 1: Select Create a property owner account and then Begin.

Welcome, create a property owner account.

Create a Property Owner Account


Step 2: Owners enter their Tax ID Number and PIN, then select Continue.

Verify your identity with your Tax ID and Pin

Step 3: Create your Account Settings: Username, password, and email address.  Then select Continue.
Verify your identity, continue.


Step 4: Set your Security Questions, and then select Continue

Security Preferences, continue


Step 5. Review and print your account information, then select Submit.

Review information, print and submit.

The final screen confirms that your Property Owner account has been created.  Select Done.

Confirmation that your account has been created. Select done.


Owners will receive a validation email good for two hours.