Construction Damage Claims

Southwest LRT Project (METRO Green Line Extension) construction activities began in 2019. We know that construction can be messy and unpredictable. To help reduce construction impacts and support open communication, the Southwest LRT (SWLRT) Project Office worked with city staff, residents and businesses to generate ideas.

Based on public feedback and federal guidelines, contract specifications establish maximum vibration levels and monitoring requirements to minimize impacts. Crews will set up vibration monitors along the corridor to confirm that vibration levels comply with allowable levels.

Crews will also document pre-construction conditions of specific buildings. With the permission of homeowners and property managers, crews will inspect and photograph the interior and exterior of structures near the project before construction begins. The photos will provide a basis of comparison in cases of construction damage.

Staff will first notify specific properties and request access. It is in the property owners’ interest to allow access because it will help facilitate the claims process.

Steps for property owners to follow if they suspect damage

Even with careful planning, damage can occur. As soon as a property owner suspects LRT construction caused damage, they should contact project representatives using the following process:

Step 1: Property owner contacts and requests a damage claim form by emailing or calling the Contractor’s Claim Representative:

Joshua Swanson, Claim Representative
Lunda/CS McCrossan JV
11300 K-Tel Drive
Hopkins, MN 55434
[email protected]
715.284.9491 ext. 251

Step 2: Property owner completes and submits damage claim form to the Contractor’s Claim Representative, per instructions on the form.

Step 3: Contractor follows up with the property owner (also called the claimant) to: 
  • Investigate claim
  • Inform property owner of acceptance or denial in writing
  • Contractor will also notify the Met Council outreach coordinator and provide a copy of the report and letter to Metropolitan Council's risk management staff
Step 4: If a property owner disagrees with the contractor’s response, the property owner/claimant may pursue binding arbitration.
  • If selected, the claimant may not pursue other remedies.
  • Contractor and claimant must agree to an arbitrator from a panel identified by the Met Council; should they disagree, the Met Council will choose the arbitrator.
  • Council will pay for the arbitrator.
  • No arbitration award may exceed $15,000.
The Met Council's risk management staff will meet monthly with the contractor's claim representative to review status of active claims.

Stay connected throughout construction for clear and timely information

Follow the project on Twitter at @SouthwestLRT.

For questions or concerns about the project, please contact your Community Outreach Coordinator:

Eden Prairie & Minnetonka
James Mockovciak
[email protected]
Hopkins, St. Louis Park & Edina
Nkongo Cigolo
[email protected]
David Davies
[email protected]


METRO Green Line Extension

Green Line Extension Project Office
Park Place West Building, Suite 500
6465 Wayzata Boulevard
St. Louis Park, MN 55426

Construction hotline: 612-373-3933